← Support Center
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Accounts & Profiles
Profiles, household access, watchlists, and customer identity across screens.
Profile structure
Define personal spaces, family controls, and saved state without overcomplication.
- • Keep profile naming simple.
- • Separate kids and adult defaults.
- • Expose continue-watching clearly per profile.
Account handoff between devices
Support viewers as they move from phone to TV to desktop.
- • Persist watchlists and progress.
- • Avoid duplicate account prompts.
- • Show active-device awareness where useful.