← Support Center
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Team Operations
Internal coordination, rollout ownership, and how support and product pages connect.
Keep the product story aligned
Homepage, features, apps, downloads, and support should reinforce each other.
- • Avoid route-level contradictions.
- • Use one plan vocabulary across every page.
- • Make support a continuation of the product story.
Coordinate support ownership
Assign who owns app installs, billing questions, and playback documentation.
- • Separate customer-facing copy from internal process.
- • Document which team updates each topic.
- • Keep categories stable even as content grows.