← Support Center
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Getting Started
First-run onboarding, activation flow, and launch readiness for the product.
Start with the right rollout order
Use a predictable sequence: homepage, profiles, playback, plans, then downloads.
- • Confirm the household entry flow first.
- • Validate profile switching before wider distribution.
- • Link plans and support before announcing downloads.
Activation basics
Keep activation simple on TV and secondary devices so viewers can start quickly.
- • Use short activation paths.
- • Surface support entry points early.
- • Keep fallback sign-in available on mobile.