Centre d'assistance
Un hub d'assistance structuré pour l'installation, la facturation, les apps, la lecture et les comptes du produit de streaming.
Démarrage
First-run onboarding, activation flow, and launch readiness for the product.
Comptes et profils
Profiles, household access, watchlists, and customer identity across screens.
Appareils et lecture
Playback continuity, device behavior, and viewing experience across screen types.
Apps et installation
Install guidance for iPhone, Android, TV, Windows, Mac, and tablet app experiences.
Facturation et offres
Subscription tiers, entitlements, upgrades, and pricing communication.
Résolution de problèmes
Common support issues, setup blockers, and playback troubleshooting flows.
Opérations équipe
Internal coordination, rollout ownership, and how support and product pages connect.
Confidentialité et sécurité
Customer trust, account safety, and product-facing privacy communication.
Notes de version
Communicate what changed in the demo, what improved, and what remains planned.